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Oferta de emprego: Customer Support Agent (m/f) Fluent in Italian URG:Eurofirms ETT. Lda

Descrição do emprego:

Empregador: Eurofirms ETT. Lda
Tipo de contrato: Tempo Inteiro
Data de publicação: 20-3-2017
Zona Lisboa
Categoria da oferta Call Center / Help Desk



Descrição da oferta:

Are you looking for a career that boasts opportunity and a great work environment? Do you know how to make customers happy? Does growing a business sound like a great way to spend your time? Then we just might be looking for you.

Customer Support Agent (m/f) Fluent in Italian

Essential duties and responsibilities may include, but are not limited to:
• Attracts potential customers by answering product and service questions; suggesting information about other products and services
• Opens customer accounts by recording account information
• Maintains customer records by updating account information
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintains financial accounts by processing customer adjustments
• Recommends potential products or services to management by collecting customer information and analyzing customer needs
• Prepares product or service reports by collecting and analyzing customer information
• Contributes to team effort by accomplishing related results as needed

• Fluent in english and Italian (mandatory)
• Customer service and / or call center experience
• Customer service skills and ability to respond courteously to all customers
• Excellent communication skills, particularly telephone communication skills
• Problem-solving skills
• Knowledge of company and department procedures and ability to communicate that knowledge clearly
• Ability to learn new and changing information to be communicated; ability to recall and explain changes
• Motivated go-getter who can keep up with the fast pace of a rapidly growing startup

What we offer:
• Full time position;
• Possibility to participate in a growing project;
• Good career prospects in a company which rewards employees with commitment and passion;

Work place: Lisbon

If you are looking for a new challenge in an international environment, please send your updated CV in English for the following *** Candidatura Online ***
with the reference IT_AR   


Categoria de emprego: Biotecnologia & Farmacia [ Ver todos os empregos de Biotecnologia & Farmacia ]
Requisitos linguísticos:
Tipo de emprego:
Remuneração: Não especificado
Grau académico: não especificado
Anos de experiência: Não especificado
Localização do emprego: Lisboa Lisboa
Endereço: Lisboa
Tipo de empresa Empregador
Data de publicação: 2017-03-20 / Viewed 5 times
Informação de contacto
Empresa: Eurofirms ETT. Lda

Candidatura online