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Oferta: At Home Technical Support Advisor – German Speaker (m/f):Confidential

Descrição do emprego:

Referência da oferta: Confidential
Referência da oferta: Tempo Inteiro
Referência da oferta: 12-6-2019
Zona Aveiro
Referência da oferta: Call Center / Help Desk



Referência da oferta:

At Home Technical Support Advisor – German Speaker (m/f)

Do you love the idea of working from the comfort of your own home? Do you like facing technical problems and transforming them into solutions? If yes, then APPLY NOW and become an At Home Technical Support Advisor!

Your main tasks:

You will be working for one of the top technology companies. Our Service is responsible for resolving customer’s technical requests, when possible, in a single telephone call using customers troubleshooting protocols:

- Offer constant excellent customer service;
- Take incoming user requests (via telephone, email, voicemail, etc.);
- Log call details onto the management systems, providing resolution to the customer;
- Maintain knowledge and expertise in order to keep our Users satisfied ;
- Proactively update customers with status and resolution progress;
- Monitor / progress all open queries in queue.

What we will give you:
- Better life/work balance;
- No commuting costs and no travel time;
- Employee rewards and bonuses;
- Continuous training & coaching.

What we need from you?

- Very high level of German and fluent English;
- Passion for Technology and customer support;
- Excellent communication in a variety of customer facing situations;
- Positive Attitude & Motivation;
- Adequate home working environment (Private Room / Internet connection).

Send us your CV to *** Candidatura Online ***
with the ref. GERHOM_PT.


Categoria de emprego: Outras [ Ver todos os empregos de Outras ]
Requisitos linguísticos:
Tipo de emprego:
Remuneração: Não especificado
Grau académico: não especificado
Anos de experiência: Não especificado
Localização do emprego: Aveiro Aveiro
Endereço: Aveiro
Tipo de empresa Empregador
Data de publicação: 2019-06-12 / Viewed 11 times
Informação de contacto
Empresa: Confidential

Candidatura online